Privacy Policy

• Account information: your name, email address, phone number, and password when you create an account.
• Business information: your business name, type, website, booking link, time zone, and settings you configure.
• Connected platform data: when you connect a booking or calendar platform (such as Square, Google Calendar, or Calendly), we receive appointment, cancellation, no-show, and customer contact details (name, phone, email) needed to send recovery messages on your behalf.
• Billing information: payment method and transaction data, processed by our payment provider. We do not store full card numbers.
• Usage and log data: device, browser, access times, and event logs that help us operate, secure, and improve the service.

• To detect cancellations and no-shows and send recovery and rebooking messages to your customers.
• To operate your account, process payments, and provide support.
• To improve our service, develop new features, and troubleshoot issues.
• To communicate with you about your account, updates, and required actions.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your information. We share it only as needed to operate the service:

• Service providers: trusted vendors that host infrastructure, send SMS messages, and process payments, under contractual privacy and security obligations.
• Booking platforms: as necessary to connect and sync with the platforms you authorize.
• Legal compliance: when required by law, court order, or to protect rights, safety, or property.
• Business transfers: in connection with a merger, acquisition, or asset sale, with notice where required.

Rebooksee sends text messages to your customers on your behalf. You are responsible for having proper consent to contact your customers and for honoring opt-out requests. Message frequency depends on your recovery settings. Standard message and data rates may apply to your customers’ mobile devices. Recipients may reply STOP to opt out of future messages.

We keep your information for as long as your account is active or as needed to provide the service. When you close your account, we deactivate it and delete or de-identify personal data on a scheduled basis, except where we are required to retain it for legal, accounting, or compliance purposes.

We use industry-standard safeguards to protect your information, including encryption of OAuth tokens at rest, scoped access controls, and row-level isolation of business data. No system is perfectly secure, but we work to protect your information and notify you of any material breach as required by law.

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@rebooksee.com.

We use essential cookies and local storage to keep you signed in and remember your preferences. We do not use cookies for cross-site advertising.

Rebooksee is intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a minor has provided us information, contact us and we will delete it.

We may update this policy from time to time. We will post the revised version here and update the “Last updated” date. Material changes will be communicated through the service or by email.

Questions about this Privacy Policy? Email us at privacy@rebooksee.com or write to: Rebooksee, c/o Privacy, rebooksee.com.